![7 Questions with Barbara Cleveland](https://b1451152.smushcdn.com/1451152/wp-content/uploads/Spotlight-Orange.jpg?lossy=1&strip=0&webp=1)
7 Questions with Barbara Cleveland
Last modified on May 20th, 2019
This month, we’re catching up with Barbara Cleveland, claims adjuster at FFVA Mutual with 35+ years of workers’ comp experience. Based out of Kentucky, she’s a fan of horse racing, instrumental music and always has a few surprises up her sleeve.
![Barbara Cleveland Barbara Cleveland](https://b1451152.smushcdn.com/1451152/wp-content/uploads/barbara-cleveland.png?lossy=1&strip=0&webp=1)
Get to know Barbara better through her answers to our 7 questions below.
Solutionist Spotlight: Barbara Cleveland
- What is your favorite memory/moment about a Solution you provided an agent, employer or injured worker? My favorite memory is receiving one of the most heart-felt thank you cards from a severely injured worker thanking me for my kindness, patience and compassion during his recovery. This gentleman had suffered a traumatic amputation and despite months of necessary rehabilitation, I never once heard him complain – he was always optimistic about his recovery and return to work. This was early in my career, but his card has remained one of my brightest memories of being a claims adjuster.
- What do you think are the most important qualities for success? Self-motivation, integrity, and a genuine passion for the role you play in your company’s business.
- Tell us three things most people don’t know about you. [1] I hold a CWCP (Certified Workers Compensation Professional) designation, [2] I play the flute (and love woodwind instrumental music), and [3] I’m terrified of storms & birds!
- What have you always wanted to try and never did? Skydiving…but we’ll see if I keep a promise to myself to skydive at #60!
- What is the greatest challenge you have had to overcome in your life? Losing the use of my dominant right hand/arm. After suffering a severe injury at age 13, I learned to use my left hand proficiently (writing, eating, etc.) which is much more difficult than one would imagine. Luckily, through multiple surgeries and extensive rehab through the years, I have regained most of the use of my right arm.
- What are your favorite sport(s) and why? What else? Horse racing and basketball…I am from Kentucky after all!
- What is your most treasured possession? A collection of antique water pitchers passed down to me from my mother. They were my mom’s most treasured possessions, which have now become mine.
![Antique Water Pitchers](https://b1451152.smushcdn.com/1451152/wp-content/uploads/vintage-pitchers.png?lossy=1&strip=0&webp=1)
Looking for more Solutionist Spotlights? Click here
FROM OUR BLOG
SEE MORE POSTS![Safe + Sound Week: Build an Effective Safety Program](https://b1451152.smushcdn.com/1451152/wp-content/uploads/safe-sound-blog-banner.png?lossy=1&strip=0&webp=1)
Safe + Sound Week: Build an Effective Safety Program
Tips and Resources for your Safety Program
Every August, OSHA launches its annual Safe + Sound Week to celebrate... more
Read
more
![How to Develop a Written Safety Program](https://b1451152.smushcdn.com/1451152/wp-content/uploads/Written-Safety-Program.jpg?lossy=1&strip=0&webp=1)
How to Develop a Written Safety Program
What is a Written Safety Program
Written safety programs are essential to every workplace Not only do these formalized... more
Read
more
![Heat Stress Prevention: Tips To Help Employees Stay Cool](https://b1451152.smushcdn.com/1451152/wp-content/uploads/Stay-Cool-With-These-Heat-Stress-Prevention-Tips.jpg?lossy=1&strip=0&webp=1)
Heat Stress Prevention: Tips To Help Employees Stay Cool
Why Heat Stress Prevention Matters
When exposed to high temperatures, the human body relies on mechanisms like sweating... more
Read
more