Claim Services-Benefits to Employers

5 Ways FFVA Mutual’s Claims Services Benefit Employers

Our in-house expert claims team takes a hands-on approach to coordinate proper medical treatment, manage the claim process and help injured employees return to work quickly and safely.

These are the Top 5 Claims Solutions that help us stand out from other workers’ comp carriers:

1. Dedicated Claims Team

Every policyholder has a personal relationship with their adjuster – regardless of the number of locations or claim count. Lower claim counts (100-125) improves communication and provides additional time for adjusters to investigate claims and build trust with everyone involved.

2. Personalized Return to Work

We work closely with the employer and injured worker to transition them back to work as soon and as safely as possible. Our reintegration process reduces costs across the claim and improves employee morale.

3. Experienced Adjusters

Our adjusters have an average of 10+ years of experience. They know when to question a claim and when to champion it. Identifying the right path early on in the process lowers costs, and bringing in assistant adjusters streamlines the process to close claims quicker.

4. Low Litigation Rates

With litigation rates 50% below the industry average, you can expect claims savings. Over the last four years, our litigation rates average below 9%.

5. In-House Medical Bill Review

Details matter. We go beyond fee schedules and PPO discounts to evaluate every medical bill for duplicates, up-coding and more. This results in significant savings that directly impact premium through lower experience modification rates.

Even in the safest environments, workplace injuries happen. If and when they do, our claims Solutionists will be there for you every step of the way.

Click here to view our Claim Services-Benefits to Employers Sheet.

Are you an employer looking for workers’ compensation insurance? Visit our Get a Quote page today to locate one of our appointed agency partners near you. Click here to learn more about the resources we offer employers.