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ABOUT

Company Overview

Rated A- by AM Best, FFVA Mutual is proud to provide trusted workers’ compensation insurance to a variety of businesses in all major industry groups in 10 licensed states: AL, FL, GA, IN, KY, MS, NC, SC, TN, and VA.
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ABOUT

Mission & Vision

Our mission is to deliver trusted solutions and personalized customer experiences. Our Vision is to be the trusted workers’ comp carrier of choice for businesses and agents alike.
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Mission and Vision
ABOUT

Executive Team

With decades of industry knowledge and a shared focus on results, FFVA Mutual’s executive team brings together expertise in leadership, claims, underwriting, safety, and marketing to deliver outstanding workers’ comp experiences for agents and policyholders.
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ABOUT

What People Say

Hear what people are saying about FFVA Mutual’s Solutionists and what sets our underwriting, safety and claims services apart from other workers’ comp carriers.
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ABOUT

Careers

FFVA Mutual is always looking for Workers’ Comp Solutionists with fresh ideas and collaborative energy. If you're looking for strong benefits, innovative tools and a chance to grow your career, we’d love to meet you.
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AGENTS

Agents Overview

Agency relationships are the core of everything we do. Our broad underwriting approach, strong financials, high retention and multi-state capability help agents grow their workers’ comp book with confidence.
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AGENTS

Underwriting Team

Workers’ compensation is our focus and our passion. Connect with your underwriter to explore our competitive products and discover where we’re finding success - together.
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AGENTS

Agent Toolkit

Grow your workers’ comp business with our toolkit of marketing materials, industry sheets, forms and state-specific resources to save and share with your customers.
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AGENTS

Frequently Asked Questions

We have answers to some of the most Frequently Asked Questions in our industry. If you do not find the answer to your question, contact us and we’ll be happy to help!
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AGENTS

Annual Reports

FFVA Mutual’s Annual Reports highlight our financial performance, operations and ongoing initiatives designed to enhance our services and customer experience.
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EMPLOYERS

Employers Overview

As a policyholder, your business and employees have access to a wide range of solutions to improve workplace safety, reduce claims and lower premium costs.
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EMPLOYERS

Claims Solutions

Our expert claims team takes a hands-on approach to coordinate treatment, manage claims and help injured employees return to work quickly and safely.
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EMPLOYERS

Medical Bill Review

When it comes to medical bill review, every dollar counts. Our medical bill review process reduces claim costs that directly impact premium and employer experience modification rates.
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EMPLOYERS

Loss Control Services

We help employers put safety first with tailored loss control services and strategies designed to keep employees safe and claims costs down.
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Employer Toolkit

This employer toolkit is a great resource for state specific forms, claim forms and regulatory links.
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EMPLOYERS

Frequently Asked Questions

Find quick answers about our online portal, claims process, injury reporting and more - all in one place.
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EMPLOYERS

Return to Work

Insights, resources and a free E-Book to build a successful return to work program to help get your employees back to work quickly and safely.
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EMPLOYERS

Report Fraud

Our in-house fraud Special Investigation Unit (SIU) investigates all fraudulent workers’ compensation claims, performs background investigations, and conducts surveillance.
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EMPLOYERS

Report Injury

Reporting a claim within 24 hours helps reduce claim costs. Learn ways to report a claim to us and what information is needed so we can help your injured worker get the medical care they need.
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SAFETY

Safety Overview

We Put Safety First. Employers rely on us for safety services, safety training and loss control solutions to improve employee safety and prevent workplace injuries.
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Safety Videos

Expand your workplace safety knowledge with short talks, videos and webcasts featuring expert tips and demonstrations from our safety consultants.
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Upcoming Safety Events

Register today for upcoming events, safety webcasts and safety training.
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Safety Toolkit

This safety toolkit includes checklists, forms and materials by topic plus state links and resources to help you build a stronger safety program.
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Safety Team

Our safety consultants help identify hazards and provide tailored recommendations to prevent accidents and reduce claims. Connect with your consultant to learn more about keeping your workplace safe.
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SAFETY

Safety Training Request

We're proud to offer 30+ safety training courses to our policyholders at no additional cost. Explore the options and request training for your employees today.
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Solutions for Employers

Solutions for Employers

Expert safety and claim services to help your business thrive and keep employees safe

Peace of Mind

Workers’ comp needs are different for every employer. When we insure your business, you receive more than just a policy. You become part of a family supported by professionals who are committed to providing on-site, in-person safety guidance and training programs along with responsive claim handling.

As a policyholder, your business and employees have access to a wide range of solutions to improve workplace safety, reduce claims and lower premium costs. Below are the Workers’ Comp Solutions We Offer Every Employer. Download our Solutions for Employers page.

Hands-On Account
Service Teams

We take a 360-degree approach to improving workplace safety and managing claims. Every employer insured by FFVA Mutual has a dedicated underwriter, safety consultant and claims adjuster.

Proactive Safety
Services

Our safety team has a reputation for being one of the best in the business when it comes to identifying workplace exposures and offering guidance to keep employees safe.

Unlimited Safety
Training

Knowledge is power. It's also priceless. All of our safety events, in-person training, and online resources are provided at no additional cost.

Designated Claims
Adjusters

Our policyholders have a one-to-one relationship with their claims adjuster regardless of the number of locations or claim count.

Personalized Return
to Work

After an accident or injury happens, we work closely with the employer and injured worker to transition them back to work as soon as possible.

Medical Bill
Review

Our medical bill review process reduces claim costs, which directly impacts premium and employer experience modification rates.

Loss Control

What sets FFVA Mutual apart is our hands-on approach to loss control which helps reduce workplace injuries and accidents.

Workers’ Comp Solutionists

We deliver respected, reliable and responsive workers’ compensation solutions every day
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Dolph M.

FFVA Mutual goes above and beyond to ensure our injured employees get quality medical care while being treated fairly and with compassion.

Dolph M.

Business Owner and Policyholder, Florida

Larry M.

One of most impactful differentiators for FFVA Mutual is the claims model built around a smaller claims load per adjuster. Using dedicated adjustors makes the team was more responsive to manage the claims more effectively – ultimately closing them out faster and for less money.

Larry M.

IOA Insurance, Florida

Proactive Claims Management

Our in-house claims team takes a hands-on approach to coordinate proper medical treatment, manage the claim process and help injured employees return to work quickly and safely.

Discover our claims service difference
Proactive Claims Management
Expert Safety Services

Expert Safety Services

Our safety team partners with employers to establish effective safety programs, identify workplace hazards, maintain regulatory compliance and prevent claims through safety awareness.

No-cost safety services for employers
Workers Comp 101

Workers Comp 101

Worker’s comp shouldn’t be confusing. This 101 post includes training tips and resources for employers and employees.
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Employer Toolkit

Employer Toolkit

Looking for state specific forms and regulatory links? We have the tools and resources handy in one convenient place.
Access your employer tools
Return to Work Program

Return to Work Program

Get actionable insights with our free eBook! Build and grow a successful RTW program to safely transition employees back to work.
Download now to get started

From Our Blog

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Why Timely Claim Reporting is Important Why Timely Claim Reporting is Important
Why Timely Claim Reporting is Important
How to Simplify your Workers’ Comp Premium Audit How to Simplify your Workers’ Comp Premium Audit
How to Simplify your Workers’ Comp Premium Audit
7 Steps of the Workers’ Comp Claims Process 7 Steps of the Workers’ Comp Claims Process
7 Steps of the Workers’ Comp Claims Process
Ladder safety tips you should know Ladder safety tips you should know
Ladder safety tips you should know
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Workers’ Comp Solutions
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Location

FFVA Mutual Insurance Co.
PO Box 948239
Maitland, FL 32794

Contact

321-214-5300
800-346-4825
Fax: 321-214-0220

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